No Surprise & Good Faith Estimate
AT KADKHODAIAN BEHAVIORAL HEALTH CENTER (KBHC)
(A copy of this notice is also available in our office.)
Effective January 1, 2022, all healthcare providers, including KBH Center, are required to provide a Good Faith Estimate to clients who are not using insurance or do not have insurance for their services.
What is the No Surprises Act?
The No Surprises Act was created to prevent “surprise” medical bills. It helps you understand all your healthcare costs upfront, especially when you’re not using insurance.
Here’s what this law means for you when you’re seeking counseling services at KBH Center:
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. This includes related costs like medical tests or prescription drugs, should they be necessary for your care.
- Your healthcare provider should give you a Good Faith Estimate in writing at least one business day before your service. You can also ask for one before you schedule any service.
- Save a copy or picture of your Good Faith Estimate! If you receive a bill that’s at least $400 more than your estimate, you have the right to dispute it.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. This includes related costs like medical tests or prescription drugs, should they be necessary for your care.
How This Applies to KBH Center Clients
At KBH Center, we believe in clear and upfront communication about fees. All our fees are discussed and outlined in the Consent and Disclosure document you review and sign when you begin working with a counselor.
Here’s how our process aligns with the Good Faith Estimate requirements:
Session-by-Session Payment: You only pay for one session at a time. You’re not committed to paying for your next session until the cancellation window is reached (typically 24 hours before your scheduled appointment). You’re never committed to attending or paying for future sessions beyond that.
Referrals: If we refer you to services outside KBH Center, please know you are never obligated to see a provider we suggest.
Your Initial Good Faith Estimate: For your initial counseling session, your Good Faith Estimate will cover the cost of that session only. We will inform you of this fee upfront.
Updated Estimates: Mental health treatment is unique. It can take time to fully understand a diagnosis, and sometimes counseling is beneficial even without a formal diagnosis. Each person’s journey and progress are unique, meaning the duration of counseling can vary significantly. Because of these factors, your initial estimate will be for that first session. Once we meet and better understand your needs, we’ll provide an updated Good Faith Estimate that includes:
- An estimated diagnosis (if applicable).
- Recommended services.
- The estimated frequency of those services.
- An estimate of the total cost for your ongoing care.
Reviewing Your Estimate: Your Good Faith Estimate can be reviewed at any time upon your request. We may also initiate a review if necessary. This estimate might change based on factors like your life circumstances, your progress toward your counseling goals, new insights gained during therapy, or adjustments to your treatment plan.
Have Questions?
For more information about your right to a Good Faith Estimate, you can visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.
About The Founders
DR. RAY KADKHODAIN
Dr. Ray, alongside his wife, Jean, is the dedicated Co-Founder of three impactful organizations: the Kadkhodaian Behavioral Health Center (KBH Center), a nonprofit established in 2024 to serve the mental health needs of Delta County, Colorado; the Lighthouse Emotional Wellness Center, a mental health clinic in the Chicago suburbs; and Couples Synergy, LLC, an international company specializing in couples coaching.
Dr. Ray’s roots are in the Northwest Suburbs of Chicago. He pursued his passion for psychology at Creighton University in Omaha, NE, earning a BA in the field. Returning to Chicago, he furthered his education with a Master’s Degree in Clinical Psychology from Roosevelt University. His career has encompassed a broad spectrum of mental health settings, including inpatient, outpatient, community mental health, and residential facilities.
He has contributed his expertise to organizations such as Kenneth Young Center, Forest Hospital, Linden Oaks Hospital, Alexian Brothers Behavioral Health Hospital, Alexian Brothers Mental Health Center, and Gateway Foundation. Dr. Ray holds a doctorate in Clinical Psychology from the Illinois School of Professional Psychology / Argosy University and possesses diverse certifications and training in coaching, alcohol & drug counseling, group crisis intervention, biofeedback, hypnotherapy, and marital therapy.
Together, Dr. Ray and Jean have pioneered the Couples Synergy Model, a distinctive and effective approach to working with couples. For more than two decades, their expertise has guided thousands of couples, establishing them as leading figures in the realm of marriage and relationships. They have also developed Family Synergy Therapy, a structural model for family therapy.
Dr. Ray is particularly passionate about empowering husbands within their marriages. He focuses on teaching vital communication skills and enabling them to foster happy, healthy, and renewed relationships with their spouses. Working in tandem with Jean’s guidance for wives, Dr. Ray serves as an advocate for husbands, educating them on the typical developmental stages of relationships and providing support in navigating these challenges. His work with couples has also equipped him to effectively support individual men facing a range of issues, including career shifts, addiction, conflict management, and navigating transitional or familial relationships.
JEAN KADKHODAIN
Jean Kadkhodaian is an enthusiastic learner who is just as passionate about teaching. Her model for working with clients is to use any tool that is available to help a person understand, learn and grow. Her ability to develop new skills and techniques has been what has kept her clients coming back for years, anytime they feel stuck or are in pain in their lives. She has been referred to as “The Stevie Nicks” of therapists because of her dynamic and eclectic approach. Her passion for growth and development in her own life make her an ideal role model for helping others.
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